5

Excellent service and friendly atmosphere. All employees friendly and informative.

5

Bristow's came highly recommended to me by friends. The BMW dealership had always done the maintenance on my vehicle. At 80,000 miles my car was in need of work. Bristow's performed a diagnostic and gave me a quote. I compared it to the dealership's quote for the same work. Substantial savings! Brian at Bristow's service desk explained the work to me in language my female brain could understand. He also gave me a "game plan" for the upcoming year. I met the service technician. He knows BMWs very well. From diagnosis to scheduling to completion I knew I was working with professionals. Bristow's is committed to customer satisfaction and has really earned my business. I also appreciated the "Senior Discount!"

5

Pete and the guys diagnosed and fixed a head light that was out on my car. This light has been out before, and the guys took care of it at no charge. Great customer service as always. Highly recommend Bristows Auto.

5

If you want "Car Stars" to work on your vehicle-Take it here. These professionals will take the absolute best care of you and your High Performance Toys. I rate this shop Top of the Charts!

5

fast and friendly

5

Once again, nothing but amazing work and service. Honest work and they step you through absolutely everything. Fair and honest pricing! We won't go anywhere else for our car work!

5

For any work done on any of my cars there are only three sets of people I trust with my cars: Bristow's Automotive, The Mercedes Dealership and my own garage.

5

These guys are amazing! As a single female new to Washington state, I was overwhelmed when my 325i (her name is Buffy) found herself broken down in Tacoma. I live across town in Lynnwood and didn't know how to handle the situation. I appealed to Bristow's via email, and not only did the owner Pete respond, he went out to where Buffy was, examined her, took pictures and when he determined she was in an unscrupulous area, towed my Buffy to his shop. These guys, Brian and Pete, made me feel more secure with my car and Washington in general. Great mechanics, great guys, great service! Thanks Bristows.

5

Quick, courteous, and professional! Great place to depend on for your auto needs. A "well-known" auto dealership in the Tacoma and Puyallup area managed to cause undue damage to my 2014 Jeep Wrangler and admitted to it, but yet failed to take care of it nor would pay for it. I got stuck with their mistake...thankfully Bristow's was able to help me out!

5

Came into Bristows Auto for a check engine light appointment. Quick & easy to set up an appointment. Brian the service advisor provided great customer service, from making me feel welcomed to Bristows, to quickly ordering the part needed to get the job done. The technician Micahel was very knowledgeable, and quickly diagnose the problem. I own a Saab it didn't cost me an arm, and leg after the service was done. Like at most dealerships they would charge twice as much for a simple check engine service, on top of what needs to be done, not at Bristows Auto! They provided a well detailed explanation to what the diagnosis was, and explained clearly to what can be done about it. I would recommend Bristows Auto for there great customer service, great knowledgeable staff, awesome job with there work, and the cost didn't hurt our wallet for the service. Easy place to find, great staffing, parking is a bit tight since there's other vehicles being worked on, and plenty of reading material in case you need to wait. Me & my fiancee are satisfied customers, and will do business again in the near future. Keep up the great work Bristows Auto!

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