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Tacoma Auto Repair

776 reviews
Call Us:(253) 471-9116(253) 201-0672
4731 S Washington Street, Tacoma, WA 98409
Mon - Fri: 8:00 AM - 5:00 PM
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5

Bob was the man and mission control..was great to let me know my audi costs to repair up front, and easy to work with, communication and helpful to diagnose between tech/ plus what ever happened with the process and go i bit extra. My 1st time with Bristow.. I'd trust them to do a good job and not screw you hard, as some shops do..aka audi fife..

Thank you for your kind words, Aaron! We're thrilled to hear that Bob provided such a positive experience. Our goal is to always offer transparent and honest service, and we're glad to know he met that standard. We appreciate your business and look forward to assisting you again in the future.

- Bristow's Auto Repair
5

Super good communication. Job very well done and in a time frame that exceeded my expectations. The staff are the best I've ever had the pleasure of dealing with. I'm definitely going to be a repeat customer, probably pretty soon. But not the same ride. Yeah.

Thank you so much for your kind words! We're thrilled to hear that you were so pleased with our communication, the quality of work, and the timely delivery. Our team strives to provide exceptional service, and it's rewarding to know we met your expectations. We look forward to assisting you again soon!

- Bristow's Auto Repair
5

Exceptional work! Very knowledgeable mechanics. A great family run auto repair shop! Thanks for a great job!

We appreciate your kind words, David! It's wonderful to hear that you had an exceptional experience with us. Our team takes pride in providing top-notch service and it's great to know that our knowledge and expertise made a difference. If there's anything else we can help you with, please don't hesitate to reach out. We look forward to serving you again in the future!

- Bristow's Auto Repair
5

Excellent service. Bob was very courteous and professional. A job well done. Thanks.

Thank you for the 5-star review, Marilyn. We are thrilled to hear that you had an excellent experience with Bob. Providing courteous and professional service is what we strive for. We value your feedback and look forward to serving you again soon. -Pete

- Bristow's Auto Repair
5

Thank you, Alexandra, for the 5-star rating! We appreciate your feedback and are glad you had a positive experience with us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! -Pete

- Bristow's Auto Repair
5

They got me in right away and did a good job clearing the codes, doing a front brake job, and replacing the oil pressure sensor in my 2012 Jeep Grand Cherokee SRT8. I will use them again.

Ron, we are thrilled to hear about your positive experience with us! Thank you for trusting us with your Jeep Grand Cherokee SRT8. At our shop, efficiency and quality are our top priorities. We are happy to hear that we were able to promptly address your concerns and provide the necessary repairs. We look forward to serving you again in the future! -Pete

- Bristow's Auto Repair
5

Pete and his staff are wonderful! They’re very knowledgeable and never disappoint. Thank you!!

Thank you for the kind words, Daniel! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing exceptional service, and it's always rewarding to know that our efforts are appreciated. If you ever need anything, please don't hesitate to reach out. We're here to help! -Pete

- Bristow's Auto Repair
5

Thank you for the 5-star review, Andrew! We're thrilled to hear that you had a great experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business! -Pete

- Bristow's Auto Repair
5

Bristow's not only did a phenomenal job on a difficult car to work on (my 1992 Lancia Delta Integrale), most importantly they kept me in the loop every step of the way. I had a call from them every other day with an update on what was happening, and I got my car back in better than new shape. I'll be happily using them in the future.

Kevin, thank you for taking the time to let us know how your experience was here at Bristow's. We are thrilled to hear about your positive experience with us. We always strive to keep our customers informed throughout the entire process. We look forward to the opportunity to work with you again in the future.

- Bristow's Auto Repair
5

The kind technician changed my license plate light bulb at no charge. He also removed a rock from the undercarriage of my car for $423.

Thank you for your positive review, Phil! We are glad to hear that you were pleased with the service provided by our technician. At [Company Name], customer satisfaction is our top priority. If you have any other car maintenance needs, don't hesitate to reach out! -Pete

- Bristow's Auto Repair
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