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Tacoma Auto Repair

798 reviews
Call Us:(253) 201-0672
4731 S Washington Street, Tacoma, WA 98409
Mon - Fri: 8:00 AM - 5:00 PM
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5

Great service and communications with their staff. They have serviced two of my cars over the past couple of years and I would rather deal with Bristows then any Porsche dealer

Thank you for your continued trust in our services! We are happy to hear that our staff has met your expectations over the past couple of years. We look forward to servicing your cars in the future.

- Bristow's Auto Repair
5

Bob Fuchs has great customer service and was accommodating to my schedule. Told me exactly what a routine oil change was and when I came in it was the exact same price. Nanda was a very lovely lady that gave me a ride to my apartment and came to pick me up when my car was ready. When I drove off the car felt like a new car the oil change was much needed. I have this hidden gem a 10 star review!

Thank you for the 10-star review! We believe in providing excellent customer service, so we are glad you had a great experience with Bob and Nanda. Our goal is to make the maintenance process as convenient as possible, and we're thrilled to hear that you felt like you were driving a new car after the oil change. We appreciate your kind words! -Pete

- Bristow's Auto Repair
5

Thank you for your perfect rating, David! We are delighted to hear that you had a great experience with us. If there’s anything else we can do to make your experience even better, feel free to reach out. We look forward to serving you again in the future. -Pete

- Bristow's Auto Repair
5

Excellent customer service with outstanding quality of work for our Alfa Romeo Giulia.

Thank you so much for the wonderful review! We're thrilled you're happy with the service and quality of work on your Alfa Romeo Giulia. We appreciate your business and look forward to serving you again in the future.

- Bristow's Auto Repair
5

I have had trouble finding a place for an alignment for my (new to me) right hand drive imported Toyota Soarer. Bristow’s went above and beyond and did the alignment when all other shops I contacted turned me down. They have amazing customer service and my car drives so much better now! Thanks Bristows!

We're so glad to hear you're happy with the alignment on your Toyota Soarer! We understand it can be tricky finding a shop that's comfortable working on right-hand drive vehicles, and we're always happy to go the extra mile. Thanks for choosing Bristow's!

- Bristow's Auto Repair
5

After four and a half months in another shop I gave up with that shop and had it towed to Bristows and with in a couple of hours they were able to diagnose the problem and it was running again. Fantastic service and expertise.

Thank you for the kind words, Edward! We're thrilled you enjoyed your experience at Bristows. We pride ourselves on providing efficient and expert service to get you back on the road as quickly as possible. If there's anything else we can help you with, just let us know. We're always here for you. -Pete

- Bristow's Auto Repair
5

Great shop, I was in and out fast for an oil change.

Glad we could get you in and out fast! Thanks for choosing us.

- Bristow's Auto Repair
4

If you have a European car, this place definitely knows their stuff. The front desk staff has changed over the years I’ve been a customer and it’s not quite the same as it used to be (I would have given 5 stars before for the attention and care I got from Jordan and Chris…). Solid and meticulous work but definitely not inexpensive. I would trust any Euro car in their hands though. They can book up so get your appointments in early!

Michelle, thank you for choosing us! We appreciate your loyalty. We're thrilled you trust us with your European car. While there have been changes at the front desk, we still prioritize meticulous work and your satisfaction. We'll note your kind words for Jordan and Chris. Book your next appointment early. We can't wait to serve you again!-Pete

- Bristow's Auto Repair
5

I was very impressed with Bob, Kathy and Nada. They were all very knowledgeable, efficient and friendly. The difficult work done was perfect and the complimentary vehicle check was very detailed and thorough. Many thanks, Bristow's!

Thank you for your kind words, Gary! We're happy to hear that you had a great experience with our team. We take pride in providing top-notch service and making sure our customers feel valued. Your feedback is much appreciated, and we look forward to serving you again in the future. -Pete

- Bristow's Auto Repair
5

First time customer. Found out about this shop on Instagram. Excellent customer service from both Kathy and Bob, very knowledgeable and friendly. Most of all they gave me good value and TRUSTWORTHY! Strictly no BS. Glad I found them and worth the drive from Federal Way. I’d rate them 10 stars if I could!

Wow! Thank you so much for the incredible review! We're thrilled you found us on Instagram and that Kathy and Bob took such good care of you. We really appreciate you making the drive from Federal Way, and we look forward to seeing you again.

- Bristow's Auto Repair
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