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Tacoma Auto Repair

833 reviews
Call Us:(253) 201-0672
4731 S Washington Street, Tacoma, WA 98409
Mon - Fri: 8:00 AM - 5:00 PM
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5

Got it done, well ahead of schedule. Perfict!

Hi Mike! Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that we were able to complete your project ahead of schedule. We always strive to exceed our customers' expectations with our efficient service. If you have any other projects in the future, we would be more than happy to assist you again. Thanks for choosing us! -Pete

- Bristow's Auto Repair
5

They always communicate the work to be done, and get it done when they say. Easy peasy.

Rob, thank you for taking the time to leave us a review! We're thrilled to hear that our communication and punctuality impressed you. We pride ourselves on delivering a hassle-free experience for our customers. If you have any more feedback or if there's anything else we can assist you with, please let us know. -Pete

- Bristow's Auto Repair
5

Very friendly and accommodating. Would definitely recommend.

Thank you for recommending us, Linda! We're thrilled to hear that you found our team friendly and accommodating. We always strive to provide the best customer experience possible. If there is anything else we can assist you with, please feel free to reach out. Thanks again for your support! -Pete

- Bristow's Auto Repair
5

They got me in right away and hot rushed my repair and did an excellent job!

Thank you Brian for the positive review! We're glad that you had a great experience with us. We always prioritize our customers and make sure that we provide efficient and high-quality service. We appreciate your business and look forward to serving you again in the future. -Pete

- Bristow's Auto Repair
5

Thank you for the 5-star rating, Ryan! We are thrilled to hear that you had a great experience with us! If you have any further questions or need any assistance, feel free to reach out. We are always here to help! -Pete

- Bristow's Auto Repair
4

Pete, this was my first time at Bristow’s and it will not be my last. The only problem I had was I asked if anything could be done about the outside mirror adjustment, which didn’t work with the console switch. I

Thank you for choosing Bristow’s, William! We're glad you had a great experience with us. We apologize for the inconvenience regarding the outside mirror adjustment. We appreciate your feedback and will use it to improve our service. We look forward to seeing you again soon! -Pete

- Bristow's Auto Repair
5

Great service experience. Bob is awesome and really cares about his customers.

Thank you for the 5-star review, Doug! We're thrilled to hear about your great service experience with Bob. It's customers like you that make us love what we do. We look forward to serving you again in the future. -Pete

- Bristow's Auto Repair
5

I just had my Audi A4 repaired for an engine issue. They were prompt, courteous, and professional. The quote was very transparent and the final bill was less as they used a dealer supplied part (that I provided) for the repair. For this repair, the cost was much lower than the dealer. Highly recommend! I will be back.

Thank you for the fantastic review! We take pride in offering top-notch service at a fair price. It's great to hear that you found our quote process transparent and appreciated the savings on your repair. We look forward to serving you again in the future! -Pete

- Bristow's Auto Repair
5

Bristow’s Auto Repair is truly exceptional. I showed up without an appointment, distressed and overwhelmed after my sunroof wouldn't close (and we know Washington’s weather!). From the moment I walked in, their team treated me with compassion, professionalism, and genuine care. They understood the urgency of my situation and went above and beyond, not only diagnosing the issue quickly but fixing it within an hour. Their skill and kindness turned what could have been a frustrating, costly ordeal into a moment of genuine relief and gratitude. I left feeling so blessed and deeply thankful for each of the staff at the shop. I’ve already shared my experience with friends and family and have confidently recommended Bristow’s to others. That day, they didn’t just fix my car, they earned my trust and made me a loyal customer for life. Thank you again!

Sarah, thank you for this incredible review. We are so glad to hear that your experience at Bristow's Auto Repair exceeded your expectations. Our team prides itself on providing exceptional service and going above and beyond for our clients. Your kind words mean the world to us. Thank you for recommending us to your loved ones; we are truly honored to have earned your trust and loyalty. We look forward to serving you for many years to come. -Pete

- Bristow's Auto Repair
5

Whole team was top notch. They had no problem aligning my stance car. 5/5 would recommend. Everyone was awesome.

Thank you for your amazing feedback, John! We are happy to hear that your experience with us was top-notch. It's always our goal to provide exceptional service to all our customers. We appreciate the recommendation and look forward to serving you again in the future. Take care! -Pete

- Bristow's Auto Repair
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