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Tacoma Auto Repair

900 reviews
Call Us:(253) 201-0672
4731 S Washington Street, Tacoma, WA 98409
Mon - Fri: 8:00 AM - 5:00 PM
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5

I recently switched from the dealership to Bristow’s Exclusive Auto Repair, and I couldn’t be happier. The difference in both service and pricing has been amazing. I’ve had my regular maintenance done here, and everything has been smooth, honest, and straightforward. It’s such a relief to find a shop you can actually trust—Bristow’s has a great reputation, and now I understand why. Pete really knows cars, and more importantly, he genuinely cares about his customers. That kind of integrity is hard to find. I’m so glad I made the switch!

Thank you for choosing Bristow's Exclusive Auto Repair, Lisa Nicole! We're thrilled to have you as a customer and even more delighted that you're happy with our service. It means a lot to us to be trusted with your vehicle's maintenance. We take pride in offering transparent and top-quality service at fair pricing - no surprises. Your kind words about Pete and our team's dedication are much appreciated. If there's anything else we can do for you, please don't hesitate to reach out. -Pete

- Bristow's Auto Repair
5

I’ve always had my Porsche serviced at the dealer, but it was getting too expensive. I decided to try this place after asking ChatGPT for a recommendation, and it was my first time here. The staff was very friendly, and the cost was much more reasonable than the dealership. I’m really happy with the service and would definitely recommend this place to others.

Julie, thank you for trusting us with your Porsche. We're thrilled that your first experience with us exceeded your expectations. Providing excellent service at a fair price is our top priority. We appreciate your recommendation and look forward to serving you again in the future. -Pete

- Bristow's Auto Repair
5

First I recommend seeing Duke, their big black dog, very friendly. Apart from Duke, the friendly and thorough service.

Hey Roger, thank you for the fantastic five-star review! We're thrilled to hear that you enjoyed your experience at our company. Duke is definitely a fan favorite around here! We appreciate your kind words about our friendly and thorough service. We look forward to serving you again in the future. Thanks again, Pete

- Bristow's Auto Repair
5

It was a great experience. Changed out the HID bulbs, flushed out the break fluid, and caught a leaking cooling line. Great shop and very helpfull.

Thanks for choosing our shop, Ken! We're thrilled to hear you had a great experience. It's important to us to provide top-notch service and catch any issues. We're here to help with all your automotive needs. Thanks again for the positive feedback! -Pete

- Bristow's Auto Repair
5

A really cool shop with a real car guy running it. Loved the warm reception and courtesy by Kathy in the office as well as the quality of work done on my vehicle.

Thank you Christine for the kind words! It is so great to hear that you enjoyed your experience with us and that you were happy with the quality of work on your vehicle. We take pride in providing top-notch service and making our customers feel welcome. We look forward to seeing you again in the future!-Pete

- Bristow's Auto Repair
5

What awesome people! If I could give more stars, I totally would! We just needed to switch out a broken drivers side rear view mirror on our Jeep, and without hesitation, they got er done! Not even 10 minutes and we are on the go again. Safe for driving home now. Highly recommend this place! Thank you, Will!

Thank you for the fantastic review, Alathka! We're thrilled to hear that you had such a positive experience with us. It's always our goal to provide fast and efficient service to get you back on the road as quickly as possible. We appreciate the recommendation and hope to see you again in the future! -Pete

- Bristow's Auto Repair
4

I brought them my Mercedes ML500 for a rear SAM module they fixed the module and took care of some leaks that created the problem. They were very upfront, gave me an estimate, and stayed within the price range they gave me. Also, Kathy was very polite and while they did the work they stayed in touch with me the whole time. I would recommend them it's a great shop

Thank you, Phillip, for trusting us with your Mercedes ML500. We're glad to hear that you appreciated our transparent communication, fair pricing, and excellent customer service from Kathy. It's a pleasure serving you, and we look forward to assisting you again in the future. -Pete

- Bristow's Auto Repair
5

BRISTOW’S has been a main state for me ever since I acquired my 911! And I must claim that Pete and his entire tech crew our topknot, bar none! I want to think Pete very much for taking care of my car and also meeting in an even exceeding my expectations. I recommend BRISTOW’S without hesitation in if you were in need of service for your 911 be at a modern one or the more desirable air cooled. The you have definitely arrived at the correct place to have your car serviced and or repaired.!! Robert

Robert, thank you for such an amazing review! We are thrilled to know that you have had a great experience at BRISTOW’S with Pete and our team. We take pride in providing top-notch service and exceeding expectations. Your recommendation means the world to us. Remember, we are here whenever you need us! -Pete

- Bristow's Auto Repair
5

So grateful to have found this company❗️They got my car in ASAP, made sure I was comfortable while waiting and gave me the best price possible as well as some very pleasant customer service.I won’t take car anywhere else❗️

Thank you for the wonderful review, Kira! We are glad to hear that you had a five-star experience with us. Providing excellent service and competitive prices is what we strive for. If there is anything else we can do for you, please let us know. -Pete

- Bristow's Auto Repair
5

My Mercedes was experiencing shifting problems and the technician was able to pinpoint the issue and source the part, which wasn’t easy because the specific part is not manufactured any longer. I recommend Bristow’s for your auto repair needs!

Debra, we're thrilled to read your feedback! We strive to provide exceptional service, even when faced with challenging repairs. It's rewarding to hear that you had a positive experience with us. Thank you for recommending Bristow’s! We look forward to serving you again soon. -Pete

- Bristow's Auto Repair
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