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Tacoma Auto Repair

798 reviews
Call Us:(253) 201-0672
4731 S Washington Street, Tacoma, WA 98409
Mon - Fri: 8:00 AM - 5:00 PM
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5

Friendly. Helpful. Professional. First time shopping there and it was so fun - who doesn't love shopping! Pete explained how to use the products ( some new to me ) and I immediately went home and washed both my boys up. They are shining like new pennies. I will certainly be back. Thanks!

Alicia, thanks for the glowing review! It's great to hear that your first shopping experience was fun and that Pete provided excellent service. We take pride in helping our customers find the perfect products for their needs. We're thrilled that your boys are shining like new and look forward to seeing you again soon! -Pete

- Bristow's Auto Repair
5

Professional service on my S550

5

Thank you for your 5-star review, Jeff! We're thrilled to hear that you had a great experience with us. -Pete

- Bristow's Auto Repair
5

Bristow’s was recommend by a friend of ours, and they definitely delivered excellent service! Unlike many automotive shops I’ve experienced, their shop was not only clean and tidy, but they were very personable and welcoming -making me feel good about leaving my vehicle in their care. Communication was excellent, and the maintenance (new brakes in my case) was completed within the time estimated, and the results feel solid and smooth. I’ll definitely be back for any further needs my 4-runner encounters, and would recommend them to anyone with a European or Asian make.

Thank you Patty for your kind words! It's wonderful to hear that our shop and team exceeded your expectations. We strive to provide a clean and welcoming environment, along with efficient and quality service. We appreciate your recommendation and look forward to assisting you with any future needs your 4-runner may have. Drive safely! -Pete

- Bristow's Auto Repair
5

Absolutely wonderful people to deal with!! Had a terrific experience, will be back and highly recommend!! Their puppy is super friendly, make sure to pet him!!

5

Good job done replacing my broken rear wiper motor.

Thank you for the 5-star review, Bill! We are delighted to hear that you had a great experience with us. We strive to provide top-notch service and ensure that our customers leave satisfied. If you have any other car needs, feel free to reach out. We look forward to serving you again in the future! -Pete

- Bristow's Auto Repair
5

I love going here, it’s the only place I trust with my vehicle.

David, we appreciate your trust in our expertise! It's always a pleasure serving customers like you who value top-notch service. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations. If you have any concerns or questions, don't hesitate to reach out! Thanks for choosing us. -Pete

- Bristow's Auto Repair
5

Took my F-150 to Bristow for a diagnostic check for timing belt. Sadly they found more making repairs beyond my means. They were up front and professional and almost $1500 cheaper than a diagnostic review quote from the Ford dealership.

Thank you for bringing your F-150 to Bristow's for a diagnostic check. We appreciate you highlighting our upfront and professional approach. We understand that discovering necessary repairs beyond your current means can be difficult, and we're glad we could provide a more affordable diagnostic option. We value your trust and hope to be of service to you in the future.

- Bristow's Auto Repair
5

My name is Lynda and I would like to share my experience with the compassionate staff at Bristow’s auto shop. I had taken my 1987 Jag out for gas and while at the service station it would not start, I was inform by road service that I needed a new battery and there was a gas leak, it is now towing time and I call Bristow’s to care for my little classic, by the way it was a late Friday around 430pm, they close at 5pm but I was told someone would be there til 6pm to receive my auto.💕, by the way they are closed on the weekend but Monday I was contacted and my little Jag is intact and running well. Tuesday I arrived at Bristow’s to a very friendly welcoming staff to pick up the car. Thank you Bristow’s for your patience during my time of distress. Again Thank you🙏🏾

Thank you so much for taking the time to share your experience with us Lynda! We truly appreciate your kind words about our compassionate staff. We understand how stressful it can be when your classic Jag has issues, especially on a Friday afternoon. We're so glad we could be there for you and get your "little classic" back up and running smoothly. It was our pleasure to help, and we're delighted you had a positive experience with our team. We look forward to seeing you and your Jag again!

- Bristow's Auto Repair
5

Kept me informed. I love that. The time and care to. The only thing was the tech who drove my car from the one shop back to us. I know my car is fun. However, take it slower. I pay you to take care of it not drive how you want. Other than that, I will be back. Now I have two favorite places.

Thank you for your wonderful feedback! We're so happy to hear you valued our communication and the care we provided. We take your comment about the technician's driving very seriously. This is not the standard we uphold, and we will be having a direct conversation with our team to ensure all vehicles are treated with the utmost respect. We're delighted to have earned a spot as one of your favorite places and are committed to providing you with excellent service every time. We look forward to welcoming you back!

- Bristow's Auto Repair
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