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Tacoma Auto Repair

745 reviews
Call Us:(253) 201-0672
4731 S Washington Street, Tacoma, WA 98409
Mon - Fri: 8:00 AM - 5:00 PM
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5

Norm, thank you so much for the feedback! Your five-star rating puts a big smile on our faces. We're thrilled to know that you had such a positive experience with us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help. -Pete

- Bristow's Auto Repair
5

Thank you for the 5-star rating! We strive to provide exceptional service to all our customers. We are delighted to hear that you had a great experience with us. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon! -Pete

- Bristow's Auto Repair
5

Best service ever. Very friendly staff. Upfront with pricing. Took my Porsche Panamera in for service and a few lights I had on. They were able to diagnose the issue and get my car back on the road running great. Thanks guys. I highly recommend !

Thank you NaTasha for taking the time to leave us this amazing review. We are thrilled that you loved your experience. Here at Pete's Auto, we strive to provide exceptional service to all of our customers. We will be sure to pass on your kind words to our team. We appreciate your recommendation and look forward to serving you again in the future. -Pete

- Bristow's Auto Repair
1

If there was an option to do zero stars I would have, but you have to choose at least one. This place is the most ridiculous auto shop I’ve ever been to in my life. We had our car towed to the shop because they told us they had time to fix it and that was a free diagnostic because they would put this incredibly extremely high diagnostic fee Towards fixing the vehicle. They call us up and tell us that they don’t know what’s wrong with the car that they need Take apart the whole engine for $8000 to tell us what’s wrong with it . Apparently, they have time to take apart the whole engine, but they don’t have time to fix the car till January instead of taking apart the whole engine why don’t we just put a new engine in it and if I brought the engine, it would’ve been three grand And of course that can be done till January sorry but I can’t go without a car for six months so it was a total waste of time a bunch of bullshit and they wouldn’t let me get anything out of my car after because they were scared. I wasn’t gonna pay the bill, which is super illegal. Save yourself a headache and don’t go to this place

5

Thank you for the 5-star rating, Jeff! We pride ourselves on providing exceptional service to our customers. If there's anything else we can do to make your experience even better, please let us know. We appreciate your support! -Pete

- Bristow's Auto Repair
5

I stopped in for a question and everyone was super friendly, helpful, and knowledgeable. I learned a lot about my car that I've only had for a few months. I don't live in town but they recommended a shop closer to me so we can address the issues they pointed out. I'm very, very appreciative of the help and peace of mind. thank you!

We're thrilled to hear about your positive experience at our shop, Kelsey! Providing excellent customer service and valuable knowledge is our top priority. We're glad we could help and guide you in the right direction for further assistance with your car. If you ever need anything in the future, don't hesitate to reach out. Take care! -Pete

- Bristow's Auto Repair
5

Went in for an oil change and appreciated the thourogh inspection and review of my cars condition.

Thank you Richard for taking the time to write such awesome feedback! We really appreciate when our customers take notice of the extra efforts we put into servicing their cars. It makes all the difference! We hope to see you again for your next oil change. -Pete

- Bristow's Auto Repair
5

Pete is the man and this shop is awesome. Got my ND Miata alignment set up for the track and identified a couple things for me to work on in the interim. Courteous, professional and experts!

Thanks for the awesome review, Radley! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We take pride in providing excellent service to our customers and ensuring their safety on the track. We'll be sure to pass along your kind words to Pete! We look forward to seeing you again soon!-Pete

- Bristow's Auto Repair
5

Thank you for your 5-star rating, Michael! We're thrilled to know that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know. We appreciate your business! -Pete

- Bristow's Auto Repair
5

Thank you for the 5-star review, Ismail! We are delighted to hear that you had a positive experience with us. Here at our company, customer satisfaction is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business! -Pete

- Bristow's Auto Repair
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