I have an old Buick Reatta and my touchscreen had burned out. The Buick dealer in Tacoma would not help me repair it, they said, they could not get the things to repair it any more, so I went to Bristow. And YES they helped me, even though it was hard to get the touchscreen ! I am so happy with their way to handle it and I will highly recommend them to anybody ! They kept their promises about the price, even though they had to get 3 different screens before it worked !