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5

I recently bought a heavily used 1993 Honda Accord, and went to Bristow's to have a diagnostics check done and repair several lights that were out. The Bristow's team kept me informed about the work being done and what they were learning about my car, explaining it in Layman's terms and really working to teach me rather than just tell me. The visit took slightly longer than expected, but thanks to the Bristow's front desk team I and my two young children felt extremely comfortable in the waiting room. I intend to take my car to Bristow's for all of its maintenance needs.

5

I love Bristow's!!! Brian (front counter guy) is excellent at communicating to both the customer and for the customer. He squeezed me in when i had a car emergency. He clearly explained what the shop mechanics had found and also made recommendations of work that needed to be done based on my car's mileage. He explained which of them should be prioritized and how long each of them would take to complete.The mechanics are thorough and meticulous. They managed to even fix the squeak that a previous shop couldn't manage to remedy. Yay!My car was cleaned & vacuumed when I picked it up!. A nice touch. Pete Bristow has assembled quite the crew. It's awesome to have an automotive repair shop that is honest & dependable. I'm so glad I found Bristow's Automotive.

5

Only place I take my car in tacoma! You can trust Pete! Most reliable service in town and at a good price :)

5

I have been taking my Acura TSX to Bristow's for many years and have been very pleased with the service. Pete and all of his staff are friendly and pleasant and always make you feel special and they are honest and giving me a fair price.

5

I've been a customer for a couple of years. They have always taken honest care of me, whether its been routine maintenance, or solving a more serious problem. Clean, careful, fair, and friendly shop!

5

Great place to take your Porsche, knowledgable and careful with the cars, just felt I had to give then a great rating !

5

Came in for a new battery the other day. Pete's crew did a thorough check of the electrical system as part of the installation to make sure the new battery wouldn't also go dead. There entire staff was curtious and accommodating. Thanks Pete! -Mike: FloorArt, Lakewood

5

Pete and his entire crew are ethical, hard working, and THOROUGH! They will tell you exactly what your car needs, what you need to fix now, and what can wait. Excellent customer service!!! Carter P.

5

I don't know of too many people who like to take their car to the shop. Usually this means something is wrong and the steps to fix the problem involve time, money, and lots of well more money. Bristow's does a fantastic job of listening to the problem with your car. They do a very complete assessment of the problem and they recommend a reasonable course of action. The work has always been done in less time than promised, (and they have always been fast!), they do the work for what they say it will cost, and the work is done right.Brian at the front counter is great at getting things setup and making sure the customers are being taken care of. Pete (the owner) is always happy and helpful. The mechanics are top notch. If you need a repair on your car give the guys at Bristows a try.Hopefully I will not have to visit them anytime soon but if I do I know I will be in fantastic hands.

5

I brought my 2002 Porsche 996 to Pete's shop, and he really does have a high level of knowledge about Porsche vehicles. On prior occasions I would bring my car to Barrier in Bellevue, but as long as Pete is around, Bristow is a great alternative in the Tacoma region to bringing your car to the dealership. I will be bringing my car back to Bristow's in the future, and would recommend the shop to anyone.

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