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5

Took in my car for a basic headlight repair which ended up needing more steps than they thought, and they still managed to do it in the time I had! Great waiting area (extra points for Olive the dog) and very friendly and helpful staff. I've also been to many auto places where they treat young women like myself like inept idiots who know nothing about cars, and the staff at Bristow's was helpful but not condescending. And there's a first time customer discount!

5

Thank you so much to Pete, Patrick, Brian, and team for taking such good care of my car! You guys were great at keeping me informed throughout the whole process, and I will definitely be returning for my next service. My fiancé and I drive down from Seattle to get our cars worked on at Bristows because of the excellent work that they do.

5

I have been a customer of Pete and the Bristow's crew for about two years now and have had nothing but an excellent experience. I recently had my car serviced, as well as my finance's, and received 10/10 customercare care. Despite finding additional things needing repairs and extending the working time, Patrick and Brian kept us in the loop and, got everything taken care of. I would highly reccommend Pete and his gang to take care of your vehicle.

5

I have been a customer of Pete and the Bristow's crew for about two years now and have had nothing but an excellent experience. I recently had my car serviced, as well as my finance's, and received 10/10 customercare care. Despite finding additional things needing repairs and extending the working time, Patrick and Brian kept us in the loop and, got everything taken care of. I would highly reccommend Pete and his gang to take care of your vehicle.

5

I called the shop to get pricing on a diagnostic on my vehicle, I first spoke to Brian to get information. He was polite and courteous and was knowledgeable when asked questions about my vehicle model. Which made me feel confident that this was the place to get my car check. When I brought my vehicle in I spoke to Patrick who was also very knowledgeable. Later on in the day Patrick called and explained the results of the diagnostic in great detail making sure I understood everything. After letting him know what work I wanted done, they began work on the vehicle. Patrick gave me a call half way thru the process just to give me a update on what's being done and offered suggestions. I'm very glad to be able to say that I got back my vehicle in great shape the same day and for a reasonable price. Oh and by the way they did offer me a military discount which is an awesome way to make a vet feel appreciated. Thank you for doing such a great job, you got a customer for life. Respectfully,Sean Fraser

Sean,It is a pleasure to be able to recognize your military service. We are proud to honor Veterans and thank you for that service. We look forward to a continued relationship built on trust and communication.

- Bristow's Auto Repair
5

Great work on my Honda Fit. Runs like a top, accurate estimate, done on time. Thanks to team members Brian, Patrick, Pete, and Olive.

5

My recent oil change and vehicle service went quickly, was reasonably priced, and my muffler no longer rattles! Overall, I would say the best part of Bristow's work is their customer service and ability to address my needs as a customer. I will surely be coming back for future oil changes and service needs. :)

We are glad to hear that we met your expectations and look forward to seeing you in the future.

- Bristow's Auto Repair
5

Thanks again for the excellent and honest service in diagnosing my elusive front end noise, and for the complete fluid change. After your coolant system flushing process, my heater is blasting hotter than it has since I've owned the car.

Thank you for trusting us with your vehicle. We are pleased that we could track down the elusive issue and keep you warm for the remainder of this snowy winter.

- Bristow's Auto Repair
5

Blown away by the service I got. They did excellent work and went the extra mile on a tough job. I can't say enough about their customer focus and attention to detail. I am protective about my car and they put me right at ease, obviously care about their work and their reputation. Start-to-finish, a joy to do business with, in every respect.

5

I have been a customer of this business for nearly its entire existence (20 years?) with all makes of vehicles.I live in East Pierce County and rarely drive to Tacoma, but for vehicle service, it is worth it. Friendly and knowledgeable owner and staff. Thank you Pete, Brian and all the rest for peace of mind with my vehicles.

Always a pleasure to see you. Thank you for entrusting your vehicle needs with us for all these many years. It is a relationship that we value and strive to uphold. We look forward to many more years together.

- Bristow's Auto Repair
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