Tacoma Auto Repair

Great service. Employees were a pleasure to work with.

I haven't been as satisfied with a mechanics service since moving to Washington state than I am with the guys at Bristows Auto.these guys are freaking fantastic! I can't say enough about how good they treated me and how 'well taken care of' I felt while my "Buffy" (she's a 325i) was in their capable hands. From the very moment I contacted Brian on the phone, he eased my mind and let me know I'd be taken care of. The the owner, Pete Bristow, took the time to personally go and check on Buffy, took pictures and sent them to me and took it upon himself to tow her to his shop, It saved her from being impounded and it saved me much money and heartache. When I was prepared to buy another BMW I took it to Bristows and again they saved me. They did a pre-purchase inspection and highly recommended NOT buy the car I was intending to buy that day. If it weren't for the guys at Bristows, I'd be in yet another bad car situation. If you're looking for reliable, honest just plain good guys who really know their stuff, you can't go wrong with Bristows Auto. (Tell them Buffy sent ya) ;-)

I always come to Bristow's for my vehicle's repairs. They are very knowledgeable, fair, and I only trust them to touch my vehicles. I've been coming to Bristow's for years, and will keep doing so. If you haven't found a reliable, trustworthy shop and technicians, I highly recommend them.

Great staff great service!!

Excellent service and communications! Work done on time! I would highly recommend them!

My family has been taking all our cars to Bristows since he opened up shop. Has worked on everything from my dad's sports car to our minivan. If you want a mechanic you can trust take it to Bristow's!

Always thorough, needed repairs are always well explained!

Excellent service and friendly atmosphere. All employees friendly and informative.

Bristow's came highly recommended to me by friends. The BMW dealership had always done the maintenance on my vehicle. At 80,000 miles my car was in need of work. Bristow's performed a diagnostic and gave me a quote. I compared it to the dealership's quote for the same work. Substantial savings! Brian at Bristow's service desk explained the work to me in language my female brain could understand. He also gave me a "game plan" for the upcoming year. I met the service technician. He knows BMWs very well. From diagnosis to scheduling to completion I knew I was working with professionals. Bristow's is committed to customer satisfaction and has really earned my business. I also appreciated the "Senior Discount!"

Pete and the guys diagnosed and fixed a head light that was out on my car. This light has been out before, and the guys took care of it at no charge. Great customer service as always. Highly recommend Bristows Auto.