Tacoma Auto Repair

Due to a change of ownership and a change of communication practices, I left my previous mechanic and needed a new one. Based on mailers, and multiple online review sources I chose Bristow's. So far, they have identified the cause of issues that my previous mechanic couldn't, (they found the air leaks that were triggering the engine light - previous mechanic told me that the error messages were pointing them to items that were in good shape), and fixed my heater issue, (previous mechanic told me that the blender door was stuck after replacing the core; Bristow's found the blender door worked just fine, and that the core needed a good flush and the coolant needed to be replaced - $400 instead of $1200). Both the heater core flush and the air leak ID were found using techniques that my previous mechanic never suggested. So far, they follow through with my biggest need - good communication. Everything is explained, what they are going to do, and what they have done. I've still a lot of other fixes that are needed, and I will be going back.

Great service! The Staff is very friendly.

They are always friendly and helpful. The service is timely and thorough. The Bristow family is an honest group and I always highly recommend them. Kathy Johnson

Bristow's Brian and Jordan are always ready to serve me and answer any questions. I trust their answers are the best for me and my car.

I have been going to Bristow’s because I have a old Toyota truck ‘91 and many mechanics don’t know how to work on them. Their mechanic s are knowledgeable & have fixed every problem for a 25 year old truck.

Pete and his team are awesome. It’s really important to have a shop you can take your car to and you trust the people and the work that they do.

Excellent attention to details. Professional service.

I had called them on Monday explaining the issues I was having with my car. They got my car towed in the next and diagnosed it with in an hour of it getting there. They also had the repairs done quickly the next day. The staff was very friendly and the prices were reasonable. I would definitely recommend this shop and go back for repairs/maintenance.

I would highly recommend Bristow's Auto Repair. They kept me informed every step of the way, came in on budget and were done sooner then I expected. Thanks for the great work!

An amazing experience. On time, on budget, and the best custioner service i have ever recieved from an automotive shop!