Tacoma Auto Repair

I was a bit concerned going in because I’ve had bad experiences with auto shops in the past, but these fellows were absolutely lovely. Very positive people, and very straightforward with pricing and details that may shift ahead of time. I needed a headlight fixed, (one of the ones where you have to take the bumper off to change the bulb) and they got it done for me ASAP, and were more than pleasant to chat with as the work was finishing up. And! They give great advice, I tried some tips they offered to cheaply buff my headlights and it’s sooo much better than it was. In any case, I’d give ten stars if it was possible, but alas I am stuck with five, so five is what they get. Definitely will be returning for future auto needs!

They were very professional and had amazing customer service skills. I did an online request the day prior and the next day I got a call , explained what I thought it was (didn't hassle me or tell me I didn't know I what I was talking about like past experiences with mechanics), and they had parts ordered and my car was fixed the same day. They gave me a quote over the phone and my price only differed slightly because I was given a discount. Would definitely use in the future.

Very professional and honest establishment. I highly recommend.

Honest, direct. Good follow up. Thorough inspection with recommendations that make sense.

Bristows repaired a problem that another place couldn’t fix. I would recommend this place to all my friends